Returns & Exchanges

At Vastra Shop, we want you to be completely satisfied with your fashion choices, which is why we offer a hassle-free 30-day return and exchange policy on all unworn items with original tags. If your new outfit isn't a perfect fit, our streamlined process ensures you can shop with total confidence and ease.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all garment tags are attached and the products are in their original, unworn condition.

• 3.
  Ship the Items

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.